What Goes Into Our Reviews?

At SecurityGem.com, we have one goal: to make your life safer by researching, analyzing, and ranking companies that you can trust. And we take our responsibility seriously.

When ranking companies and home security products, we focus on the core qualities that makes for good home security and home automation products:

Security Performance

We stay up to date on the latest software, hardware, and encryption standards and we judge all the companies we review against those standards, so you can feel confident in the company protecting your home.

Price

We scour contracts, agreements, and other documentation to make sure you’re not surprised by hidden fees or service subscription fees. We also take into account monthly service fees, equipment fees, installation fees, or activation fees that will impact your bottom line when purchasing a new system so that you can make an informed decision and know what to expect.

Customer Service

We mystery shop each company to get a feel for both the sales process and customer service. We think their customer service performance says a lot about the company you may be signing a multi-year contract with.

Technology

We keep you on the cutting edge of home security technology by reviewing mobile app ratings, features, home automation integration, and other technological components of security so that you know what capabilities you can expect from your home security choice.

Equipment

We hand test and review equipment whenever possible to make sure that you can benefit from our learning curve. We take into account, not only its performance, but how it looks and works, so that we can help you make the most informed decision about what companies or products are going to work best for you.

Our rankings are determined by over 1000 data points that speak to the above categories, which allows us to present an unbiased and informative representation of companies in the home security and home automation space.

Our Business Model

Our goal is to make your life safer by researching, analyzing, and ranking companies that you can trust. In order to keep this service completely free of charge, we accept affiliate commissions through various links on our site. This compensation never affects our rankings or reviews, and we strive to present an unbiased data driven representation of the companies we review.

Have additional questions about how we rank companies? Let us know! You can Contact Us Here.

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